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A hardware sales force in a software world

Value selling for industrial software and AI.

Sellers quote boxes, customers buy outcomes. Sell the outcome your customer buys, not the box you build.

What you see

  • Software and services are given away to close the hardware deal.
  • Proposals list features, while the customer asks for the business case.
  • Incentives reward units shipped, not recurring revenue.
  • Long sales cycles that end in a discount.

What is really happening

The products changed, the sales organization did not. Value selling, the go-to-market motion and incentives were never redesigned for software, services and AI. The sales force still sells what it learned to sell, and the customer pays for what it can count.

How we work on it

Three steps along the X.

ADOPT

Design the go-to-market.

Segmentation, motion, channel and partner ecosystem for software, services and AI, next to the hardware business.

ADOPT

Enable value selling.

From feature pitch to business outcome pitch with the Challenger methodology: tools, training and deal coaching on real opportunities.

TRANSFORM

Anchor it in incentives.

Incentives, pipeline reviews and KPIs that reward the outcome sold, so the change holds after the training.

What you get

A go-to-market design for software and AI, a sales team that sells business outcomes, and incentives and KPIs that keep it that way.

Typical KPIs: pipeline build and conversion, recurring revenue share, average deal size, sales cycle length, among others.

Form of engagement: Usually Build and Mobilize (MAKE and ADOPT), followed by an Advisory Retainer (TRANSFORM).

All forms of engagement

Read more

What a hardware sales force costs you in a software world.

Packaging, pricing and the sales motion decide whether good industrial software becomes a business.

Questions

Questions we are asked

What is value selling in industrial sales?

Value selling means selling the business outcome a customer buys, such as less downtime or faster commissioning, instead of the features of a product. The proposal starts from the customer's business case, not from the data sheet.

Why do hardware sales teams struggle to sell software?

Because their go-to-market, their skills and their incentives were built for units shipped. Software and AI are bought on outcomes and paid for over time, which needs a different motion and a different reward.

Can the existing sales team make the change?

Often, yes, provided the enablement happens on live deals and the incentives reward the new motion. Axiva Industrial works with the team you have.

All six starting points

Find the one that describes your situation.

Andreas Geiss on stageLikeness: A. Geiss; AI image

The axiom is set.
Now prove
your case.

One conversation.
Your thesis. Our proof plan.

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